Frequently Asked Questions

Product Related Questions

Can I use other pens or objects to scribble and draw on the board?


No, please do not do this as our pen is specially designed to draw smoothly and in a way that does not damage the screen. Other pens or objects not specifically designed for our drawing board will damage the screen and leave scratch marks.




Can I only erase part of the drawing?


Yes, almost all of our drawing tablets have some deletion functions. Just click the erase button and delete the unnecessary part at the back of the pen. Please note that partial deletion is our exclusive function. You don't see this from other suppliers.




Can children use the LCD drawing tablet?


Yes. It is safe for children to use our LCD drawing tablet. And it doesn't harm your eyesight.




How long is the battery life? What do I do when the battery is empty?


The battery will last about 2 years with normal use. When the battery is empty, all you have to do is open the tab on the back of the tablet and replace the battery.




How many drawings can I draw?


We carried out drawing tests 50,000 times for each of our products. This means that after drawing 500,000 times, our tablet can still do the tasks perfectly.




Why can't I erase the drawing?


If you can't erase the drawing, check the lock button on the back of the tablet and unlock it by switching to the unlock position.




Do your LCD writing tablets come with storage options?


They don't come with storage options. The reasons are: 1, LCD writing tablet with memory options will be much more expensive. It'll end up being around $ 50, and it'll be at least $ 100 for consumers. 2, The purpose for us to make these LCD writing tablets is to replace paper and reduce paper consumption in work areas and classrooms. We don't want to build another tablet.





About Tech Bulk

What is your relationship with Tech Bulk Co., Limited?


LCDdrawingtablet.com is the website that Tech Bulk Co., Limited owns and manages.




Are you a factory or a trading company?


We are a factory in Shenzhen and Guangzhou, China.





Covid 19

Is it safe to buy goods from you and ship them to the US amid the pandemic?


According to the CDC, it's safe. Please check the link below
https://www.cdc.gov/coronavirus/2019-ncov/faq.html
But to keep you safe, we make sure that all of our employees are healthy and that all of our products and products are virus-free.





Transaction Related Questions

Which payment methods are accepted?


We accept PayPal, Payoneer, T / T.




What is your payment terms?


We require 30% deposit and balance before shipping.




Do you offer free samples?


We are sorry. We do not offer free samples as requested by our finance department. However, we can reimburse you for the sample cost when you place your first wholesale order.





Services Related

Can I customize the packaging?


Yes. Customization of the packaging is offered free of charge if your order is more than 1,000 pieces. That means we will print your logo on the product, print your package and the manuals will use them in your orders.




What kind of packaging do you offer? Does it contain your information?


We only offer packaging with neutral information. This means that there is no information about us about the product or the packaging.




Can you ship to the Amazon FBA warehouse?


Yes. We work with many freight forwarders who help us deliver goods directly to the FBA warehouse. Just send us the labels and we'll take care of the rest.